Lopy’s Shipping Policy
We always aim to give you the fastest and most reliable service available to ship your complete order as quickly as possible. We ask that you allow 1 to 5 business days to receive goods from the factory to our warehouse. We need 24 to 48 hours to process your order before it is delivered to the shipping units. Please be mindful of peak shopping seasons and sale events that could also impact processing times. We will keep you updated on the status of your order throughout the entire fulfillment process.
WE SHIP TO MOST COUNTRIES IN THE WORLD!
Here are the approximate shipping times for your reference (including time to receive, processing time, and shipping time).
On average, merchandise is produced and shipped from our facility 5-7 business days after purchase. Standard shipping/transit times apply (5-15 days for domestic and 10-20 days for international).
| United States | 1-3 Weeks |
| Australia | 1-4 Weeks |
| Canada | 1-4 Weeks |
| United Kingdom | 1-4 Weeks |
| Worldwide | 1-6 Weeks |
At this time we are unable to ship to P.O boxes, APO/FPO addresses, and international addresses.
We also cannot ship to military areas.
STANDARD INSURED SHIPPING
We will charge a shipping fee. But don’t worry, it’s not too much!
We charge a $6.99 shipping fee for an order.
If you need to receive your purchase by a specific date for a special occasion or an event, please contact us to ensure you choose the correct shipping method and to check for products that are immediately available.
We ship via Yanwen, UPS, and USPS (FedEx for International deliveries).
The price of the product and the shipping fee is inclusive of tax.
We cannot ship to multiple addresses for an order.
WHAT HAPPENS IF MY PACKAGE GET LOST?
Once your order is placed, you will receive a confirmation email with your order summary. We provide tracking numbers for every order that we send out. While we will do our best to help, we are not responsible for carrier/delivery issues. If your tracking number indicates that your order has been delivered and you cannot locate your package in your mailbox, please contact your local post office or carrier center with your tracking number for all inquiries on missing deliveries. We assure you, your order is in the package when we send it.
Alternatively, you can also contact us. A Customer Service Representative will help you contact the carrier to check and confirm if the order is lost.